Magnifying the impact of hospitality leadership: A global journey with SP Jain School of Global Management

How does SP Jain Global’s Hospitality Business Leadership program prepare students for a global career with real-world experiences?

Today’s hospitality industry is becoming increasingly globalised, with companies operating across borders and catering to diverse customer segments. This requires the need to have managers with international experience, cultural sensitivity, and the ability to navigate complex global markets.

SP Jain School of Global Management’s Hospitality Business Leadership program offers this recipe for success with an opportunity for today’s aspiring students who dream of leading the hospitality business sectors.

When a student enrols for the HBL program at SP Jain Global’s state-of-the-art Mumbai campus, the student will subsequently have the option to apply (via credit transfer) to the Master of Science in Hospitality Business Leadership program offered by Glion Institute of Higher Education in Switzerland.

The student journey commences in Mumbai, India’s financial capital and home to one of India’s most legendary hotels, namely the Taj Mahal Palace Hotel that was conceived and built by Mr Jamsetji Tata in 1903 as a grand hotel that would rival the finest European establishments, aiming to provide an inclusive experience.

Known for its fast-paced business environment and booming hospitality sector, Mumbai offers students a deep dive into emerging markets, service innovation, and the operational intricacies of a high-demand industry. Students engage with industry leaders, explore luxury hotel chains, and experience first-hand the challenges of running large-scale hospitality operations in one of the world’s most vibrant cities. They also get to experience the concept of Marketing 5.0, which is all about the evolving Technology for Humanity & hyper-personalisation in the age of AI. The student experiences in Mumbai are laced with industry visits, foreign language courses & workshops throughout, thereby lending an immersive experience into the distinct world of hospitality.

From Mumbai, continuing SP Jain Global students who apply for a seat at Glion transition to Bulle, Switzerland, a global hub for luxury hospitality and the birthplace of world-class hospitality education. Immersed in the Swiss model of precision and excellence, students learn about high-end guest experiences, sustainability in hospitality, and the nuances of European service culture.

This educational transition offered isn’t just about changing scenery—it’s about adapting to different business models, customer expectations, and cultural nuances thereby leading to a doubling and lasting impact on student careers.

The impact of this experience extends beyond academics. Graduates step into the industry with a global network, cross-border expertise, and a competitive edge that distinguishes them in the job market. Job opportunities abound from as far as Geneva to Abu Dhabi to Lisbon to Osaka.

To summarise in one sentence, “The world is truly their (student’s) oyster” post successful completion of this experience at SP Jain Global and Glion Institute of Higher Education.

About the Author

Prof Shrinivas S Shikaripurkar has been an adjunct faculty member at SP Jain School of Global Management for close to a decade. He is a Gold medallist in Marketing and holds a Diploma in French.


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